Terms and Shipping
★ FREE SHIPPING IN NZ ON ALL ORDERS OVER $50 ★
Changes to Terms
- These terms may change without notice and all and any changes will apply to any future orders received.
- Your continued use of the Dark Angel Jewellery website represents your understanding and acceptance of these changes.
Delivery and Shipping
- Your order will be ready for delivery within 5 working days once your payment clears though most orders are sent within 2 working days.
- All parcels in NZ are sent by courier. A standard courier is $4, signature required couriers are $5 and rural delivery couriers carry a surcharge making them $7.50 (non signature).
- Free shipping in NZ on all orders of $50 or more.
- International shipping is $30 for tracked courier to Australia and $50 for 'the rest of the world'. Please allow 6 working days for your parcel to arrive in Australia and up to 10 working days for the rest of the world.
- Parcels sent internationally are not insured and we take no responsibility for any items that may go missing in transit.
- Payment is by debit/credit card with Paypal or online banking into the Gorgeous Jewellery Ltd bank account. Dark Angel Jewellery is a trading name of Gorgeous Jewellery Ltd.
- You do not need a Paypal account to use it as a payment gateway with your debit or credit card.
- Order numbers and account information will be provided as part of the checking out process.
- You will receive email confirmation of your order and payment.
- If your payment is not made within 3 working days your order may be cancelled.
Refunds, Returns and Exchanges
- Unfortunately, we cannot refund any purchases if you have changed your mind or ordered the wrong size so please choose carefully and check all the measurements provided.
- If your order is the wrong size we will gladly exchange it (excluding earrings and belly bars for hygiene reasons) or you may take a store credit if you prefer. The item/s being returned must be unworn, tags attached and in NEW condition.
- For exchanges where Dark Angel Jewellery is not at fault there is no free shipping (i.e. you will need to cover the cost to return the item and the cost to ship the replacement to you).
- If there is a genuine fault with any item we will repair, replace or refund as per the Consumer Guarantees Act.
- Please make contact within 3 working days once you have your order should there be quality issues or if you wish to arrange an exchange or credit. Please email firstname.lastname@example.org
- If you are returning any faulty items, you may be asked to email a photo through first.
- We recommend you send your return parcel by track and trace post or courier, as we cannot accept responsibility for items that are lost in transit.
- Please wrap jewellery carefully with bubble wrap or inside protective packaging. Any items that arrive damanged cannot be exchanged.
- We reserve the right to refuse a refund or exchange if the goods are returned later than 14 days after purchase.
- Once it has been received and inspected any refunds will be processed by online banking or paypal (depending on how you paid for your order).
- Refunds do not include shipping costs unless Dark Angel Jewellery is at fault.
- Refunds do not apply to any item you have had for longer than 12 months from the date of purchase.
- No refunds or exchanges on sale items unless faulty.
- We are unable to accept returns or exchanges if:
- The item/s was on sale.
- The items/ have been worn or washed.
- The items/ have been modified in any way
- The items/ do not have the original tags on them.
- The item/s are no longer in saleable condition.
- NOTE: To comply with the law, Dark Angel Jewellery does not offer cash refunds.
Product Information and Descriptions
- We do our very best to accurately describe and depict the products we sell.
- Please note that the colours you see will depend on your monitor and we cannot guarantee that your monitor will accurately display the real colour/s of any product you order.
- All sizes and measurements are approximate. Garments are measured while the item is laid flat and un-stretched. Please allow for some small variation from garment to garment.
- Prices are subject to change without notice and do not include GST.
Lay By Terms
- Available on request for purchases of $50 or more.
- Minimum deposit of 20% upfront which is non refundable if the agreement is cancelled.
- Full payment within 12 weeks.
- Minimum weekly payments of $5 required.
- Failure to make weekly payments may result in your lay by being cancelled.
- Please email email@example.com to arrange a Lay By Agreement.
- Dark Angel Jewellery reserves the right to decline any Lay By request.
- Once you have completed your order online you will receive an invoice to the email provided.
- Once payment has been made you will receive a receipt to the email provided.
- To help reduce the impact on the environment we do not include any printed paperwork when your order is sent unless specifically requested.